Terms & Conditions
NOTE: All of our items are products, services, materials, technologies, designs, 3D printed and have variable print lines that are unique from product to product. We do NOT use molds. No two products are exactly the same but still have high quality 3D prints for each individual product.
We have a 30-day return policy for 3D prints and products, which means you have 30 days after receiving your item to request a return.
No refunds on deposits of any kind.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at lance.waveofthefuture3d@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at lance.waveofthefuture3d@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
NO refunds on deposits. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Design and Prototyping
WAVEO
The client came in with an idea and some simple drawings. We fleshed this out into a real product, created the 3d designs and produced usable prototypes that could be worn and tested for further refining. Once prototyping was complete the finished product was injection molded and is now sold in multiple countries around the world
Design and manufacturing
Automatic Seed Sampler
Our client came in with a rough prototype made from scrap parts from around the farm. They sat down with us and as they explained the concept being their device we started to udnerstand how we could make this into a real product. Within 24 hours we had the first prototype they were able to take to a alrge agriculture expo to show a professionaly made product, rather than their prototype made from scrap metal. Eventually we were able to refine the design into a finished product and do the manufacturing in house, these products are now sold around Canada
Design and Manufacturing
Paint Kadd-e
Our client came in with a rough prototype of what they were looking for. After discussing it with us we were able to develop a professionally made product from their concept. with all design, prototyping, and manufacturing done in house they had complete control over how they wanted their product to work, look, and function.